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If when you receive your order the packaging is either damaged or you believe it has been tampered with, do NOT sign for the delivery without the postman making a record of the damage, as this means we can not claim for loss. If you accept a damaged parcel, we cannot replace any of the contents free of charge. Defective or damaged goods must be reported to Soapwell within 24 hours of delivery: or via Facebook message.

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Flints Den

3 Heol Nedd

Cwmgwrach, Neath

SA11 5PL



T: 07931 692436