COMPLAINS
If when you receive your order the packaging is either damaged or you believe it has been tampered with, do NOT sign for the delivery without the postman making a record of the damage, as this means we can not claim for loss. If you accept a damaged parcel, we cannot replace any of the contents free of charge. Defective or damaged goods must be reported to Soapwell within 24 hours of delivery:
flintsden@gmail.com or via Facebook message.
